Step-by-step guide to mount your full-length mirror with ease.
Please note: This installation guide applies only to the following full-length mirrors: Svelte X, Monarch
Make sure you have the full set: two hook screws and two heavy-duty bottom support screws with wall plugs. These are essential for secure mounting.
Use a stud finder to locate studs in the wall — it’s important the bottom support screws go into solid wood.
Screw in the heavy-duty bottom supports first and make sure they’re level. Then place the bottom of the mirror onto the supports, and use a pencil to mark where the top hook screws will go.
Finally, remove the mirror and drill in the top hook screws at the marked points.
Hang the mirror by placing the top hooks first. Then gently lift and rest the bottom frame onto the support screws.
Double-check the weight is fully supported at the bottom — this ensures stability and safety, especially with our heavier full-length mirrors.
To ensure safe and proper wall mounting, the full weight of the mirror must rest on the bottom support screws. These heavy-load screws are specifically designed to bear the mirror’s weight securely.
The top hooks are not load-bearing. They are only designed to keep the mirror upright and prevent it from tilting forward.
⚠️ If the mirror’s weight is not fully supported at the bottom, the top hooks will eventually detach. This can result in the mirror falling, causing serious damage or potential injury.
If any damage occurs due to incorrect installation, C&F Creation will not be liable for any refund or replacement, as this falls outside our installation guidelines and is clearly outlined in our Terms and Conditions and policies.
All of our full-length mirrors are heavy, and professional installation is required.
Wall mounting must be carried out by a qualified professional, as it involves locating wall studs and securing the mirror using the bottom heavy-load screw set, which is designed to bear the full weight. Improper installation may result in damage or injury and will not be covered under our warranty or liability.
Yes, professional installation is required. Wall mounting must be carried out by a qualified professionals, as it involves locating wall studs and securing the mirror using the bottom heavy-load screw set, which is designed to bear the full weight. Incorrect installation may result in damage or injury and will not be covered under our warranty or liability.
Customer Responsibilities
Wall Suitability: Before installation, ensure your wall type (e.g., plasterboard, concrete, timber) can support the mirror's weight.
Use of Provided Hardware: Install the mirror using only the hardware and instructions provided. Deviating from these may compromise safety.
Professional Installation: If unsure about the installation process or wall suitability, we recommend hiring a qualified professional.
Liability Limitations
Under the CGA, consumers have rights to remedies for faulty products. However, these rights may not apply if:
The product is damaged due to improper installation, including not following provided instructions or using alternative hardware.
Damage results from external factors post-installation, such as accidental impacts or environmental conditions.
In such cases, we may not be obligated to offer a refund or replacement.
Faulty Product Claims
If you believe the mirror is faulty:
Provide evidence of proper installation, such as photos or videos of the process and the wall type.
Upon review, if the product is deemed faulty, we will offer a replacement.
If a replacement is provided and the issue persists without evidence of a product fault, we may conclude the problem lies with the installation. In such cases, further replacements or refunds may not be offered.
Love this mirror, looks great, so clear and crisp. No distortion so really happy.
Stunning mirror, great price and fast service :-)
Was pleasantly surprised. The mirror is fantastic and the price is incredible. We have used this in our bach and will buy another for home. Thanks team
Beautiful mirror. Didn't even realize there was a stand connected so so handy. Can have both options. Will be ordering more for the kids rooms. So happy & the quickest delivery. Appreciate this company.
