I ordered 2 mirrors and only received one. The only tracking number provided by the C&F system indicated my transaction has been fulfilled and now I can't trace the other one. Worse is they are asking me for a review now leaving me an impression I'm not going to receive the other one. Tried reaching out via the shop app and it already closed the transaction.
Generally the one mirror I received is as good as advertised.
Hi Paolo, thanks for your feedback and we're really sorry about this experience. We've already been in touch with you directly and are urgently chasing up the second mirror with our courier. We understand how frustrating this must be, especially with your move coming up. We'll have this sorted for you as soon as possible. Thanks for your patience.
It is a little flimsier than I was expecting and really tricky to hang on the wall given the design of the fixings. However, now it's hanging it looks great!
Heya,
Thanks so much for your honest feedback, we really appreciate it.
It’s understandable the frame may feel a bit flimsier than expected at first. The Grandeur X uses a 33mm aluminium frame by design, which is intended to balance strength while keeping the overall weight at a safe and practical level for a mirror of this size.
If the frame was made deeper, the mirror would become significantly heavier, which can make handling and wall mounting more difficult.
Really glad to hear it’s looking great now it’s up — that means a lot to us.
Beautiful mirror so pleased , will definitely order more
Amazing quality for the price I paid! It looks so nice and fits perfectly in my home. I highly recommend!
Awesome mirror, really good quality and looks so good in the space. Very happy with my purchase.
Well worth the coin! I am very pleased, the image is crisp and clear!
Excellent service from Joey.
Beautiful mirror and a seamless experience from start to finish. Order confirmation and tracking were sent promptly, delivery was quick, and it arrived securely packaged.
So happy with both the service and the mirror, it’s absolutely stunning!
Great mirror and absolute bargain? Very quick shipping. Will shop again
I’m so happy with this mirror!
I was worried about the gold colour but it’s perfect. It’s very chic, elegant and timeless. It’ll be perfect for ‘content things’ The delivery was amazing, very fast especially for a rural area. I would love to see a round mirror with this gold! Thank you!! So impressed!
Quick delivery thank you
I love my new full length arched mirror from cfcreation 😊 it’s top quality and the delivery was really quick too and the best thing is I got it for such a good discounted price. Thanks cf creation
Great quality and epic packaging to get it here in one piece. Love it
Love the mirror and I’m very happy with the purchase.
Mirror is fabulous!! Love it. Exactly as described.
Large mirror at a great price
The mirror is beautiful! Thank tou for the secure freight and packaging. It looks amazing in my office waiting room!
Good mirror at an affordable price. Well packaged, promptly dispatched and delivered intact. We decided to paint the light-weight frame white to suit our interior. Once hung, this mirror made a small, dark room look much larger and brighter - happy with the result.
Not impressed with the materials used for this cabinet. Feels flimsy and cheap. Instructions were functional at best and filled with mistakes at worst.
The end result looks like the pictures but the doors don’t open or close nicely, even after spraying the hinges etc with lubricant. Won’t be purchasing from this website again.
Hi Patrick,
Thanks for taking the time to share your feedback and video. We’re genuinely sorry to hear about your experience and we understand how frustrating this would have been after assembly.
From what we can see, this appears to be related to the magnetic door hanger rather than the cabinet structure itself. If the magnet is misaligned or not engaging correctly, it can cause the doors to feel stiff or not close properly, even when the hinges are functioning as intended.
This is something we can resolve quickly. We’re more than happy to send a replacement magnetic hanger straight away. Please reach out to our customer service team at customerservice@cfcreation.co.nz, and we’ll organise this for you immediately.
We appreciate you raising this and hope we can make it right for you.
C&F CREATION Team
I’ve been wanting a full length 200/100 arch mirror for my salon at a good price that will deliver to Christchurch and it’s been two years finding someone that will accommodate. I am so pleased with the service from start to finish order confirmation, updates on delivery and the service of Fliway courier was amazing. I haven’t opened the mirrors yet but they all look intact. Very fast efficient will use again and highly recommend.
Thank you
She is a stunner!! Absolutely love the Titan X Arched mirror. Best purchase for our new home so far!
Perfect mirror, daughter is so chuffed! Appears good quality - pick up was hassle free and friendly!